Choosing the right GAI Translate plan is easy once you understand the three core blocks of the service: subscription, translation tokens, and expert review tokens.

These elements work together to give you flexibility, predictable cost control, and access to both AI and human linguistic expertise.

We’ve written you a straightforward guide to help you understand before buying.


1. Your GAI Translate subscription

Your GAI Translate subscription refers to your core plan when accessing our platform. It comes in 3 tiers:

  1. Professional
  2. Express
  3. Precision

and each tier includes a set amount of translation tokens and expert review tokens that allow you to run translations. Both tokens are renewed monthly.

For what each tier includes in detail, see our pricing page.

Function What it is What it includes
Subscription Your platform access and core plan
  • A set of translation tokens, expert review tokens (depending on tier) that renews monthly; number of users
  • Available in: Professional, Express, and Precision.
Translation tokens Machine translation capacity
  • Tokens represent units of text translated. Consumption varies by language type:
  • Standard (1 word = 1 token) and Premium (1 word = 1.35 tokens).
  • Subscriptions include monthly allocations, with PAYG bundles available.
Expert Review tokens Human proofreading
  • One click human review by Guildhawk linguists.
  • Bundles can be added to subscriptions and last for the remaining term once purchased.
  • Ideal for compliance and high stakes content.

2. Translation tokens

A translation token represents a unit of machine translation output.

The system uses slightly different token counts depending on whether a language is Standard or Premium.

  • Standard Languages: 1 word = 1 token
  • Premium Languages: 1 word = 1.35 tokens
    For example, German, French, Spanish fall under Standard; whereas Chinese, Japanese, Arabic under Premium.

How translation tokens work

  • Your subscription includes a fixed monthly pool (e.g., 5,000, 125,000, or 250,000 tokens depending on tier)
  • You can buy additional bundles pay‑as‑you‑go
  • Tokens reset monthly (except PAYG bundles)

Essentially, translation tokens act as your “AI engine fuel” for text, document, and image translation.

3. Expert Review tokens

Expert Review Tokens let you send any translation for one‑click human review by our certified linguists.

These are ideal for:

  • compliance documents
  • contracts or regulatory reports
  • brand‑critical content and marketing materials

How expert review tokens work

  • Each subscription plan may include a monthly allowance (e.g., 200, 1,500, or 3,000 tokens)
  • Additional Expert Review bundles can be purchased, and they last for the remainder of the subscription term, no matter when added
  • If your team reviews more content in a particular month, bundles provide seamless overflow coverage

How much of each token do you need?
Here we’ve came up with a standard reference table based our existing client usage:

User type Words Translation tokens Expert Review tokens Suggested plan
Light user
(solo, admin, internal comms)
~10,000 10,000 tokens 200 tokens Professional
Growing team
(marketing, product, support)
~50,000 62,000 tokens 1,000 tokens Express
Regulated user
(finance, legal, compliance)
~40,000 54,000 tokens 3,000 tokens Express + Expert Review
Enterprise publisher
(manuals, KBs, websites)
~250,000 310,000 tokens 5,000 tokens Precision + Expert Review
API user
(support tickets, CMS sync)
~300,000 372,000 tokens 7,000 tokens Precision + Expert Review

*Note: this is for reference only. To calculate your token needs, you can reach out to our GAI support team at [email protected].

Conclusion

Here’s the simplest way to explain the relationship to prospects:

Your subscription gives you access + users + built‑in monthly allowances.

Translation tokens are used every time the AI translates your text or documents.

Expert Review tokens offers optional add‑on for human review of critical content.

Start a free trial with us today.

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