TRUST MARKERS
Responsible AI
How we process client data
Where data lives
Your data is hosted on secure Microsoft Azure UK servers with resilient, encrypted backups replicated within the EEA. Access is protected by MFA and secure channels.
Who can access it
Access is strictly role-based (least privilege), reviewed regularly, and revoked immediately when people change roles or leave. Privileged accounts are monitored.
How we protect it
Strong encryption for data at rest (AES-128 minimum; AES-256 for sensitive data) and in transit (TLS 1.2+; FIPS 140-2 compliant modules). System logging and monitoring are enabled for critical systems.
How long we keep it for
Retention and disposal follow documented policies for secure handling and cryptographic erasure/wiping prior to reuse or disposal.
What sets GAI Translate apart
Incident response & continuity
We operate formal incident reporting with root-cause analysis, corrective actions, and prompt client notification via predefined protocols. Business continuity and disaster recovery plans are documented, tested, and regularly updated, with defined RTO/RPO and alternate-site arrangements; encrypted backups are routinely tested for recovery.
Roadmap (enterprise trust building)
We’re pursuing further independent attestations and technical transparency to support regulated buyers: publishing a maintained Subprocessors & Data Flows registry, detailed Encryption/Key Management notes, Pen-test summaries, Cyber Essentials (or CE Plus) assessments, and ultimately SOC 2 Type II reports for enterprise buyers (especially in the US).
Client FAQs
Please email [email protected] (subject: “Security”), and we will route your request to the security team.
AWARDS AND CERTIFICATIONS




















